Q&A about our products and services, and buying a trade show display at Tiger Expo

Our Faqs

Top-quality portable trade show displays

FAQ On Trade Show Displays:

Welcome to our FAQs section! We understand that choosing and buying a trade show display is crucial for your marketing success. Here are some common questions and helpful answers to guide you in making an informed decision. 

01. SHOPPING INFORMATION
Do You Offer Any Warranties Or Guarantees On The Durability And Quality Of Your Products?

Yes, at Tiger Expo, we stand behind the quality and durability of the products we offer. Manufacturers we represent offer warranties directly to the end user and they guarantee to provide our customers with confidence and assurance in their investment. Our commitment is to ensure that you are satisfied with the performance and longevity of our trade show displays.

Warranty and guarantee details may vary based on the specific product, so we recommend reaching out to our sales team or reviewing product-specific documentation to understand the coverage and terms. Typically, our warranties cover manufacturing defects and workmanship to guarantee that the product meets our specified quality standards.

In the unlikely event that you encounter any issues related to manufacturing defects or quality during the warranty period, we are dedicated to addressing and resolving these concerns promptly and efficiently. Our customer support team is readily available to assist you, answer your questions, and guide you through the warranty process.

What Types Of Trade Show Displays Do You Offer?
  • Pop-Up Displays: Eye-catching displays that “pop up” to create a backdrop. They are easy to set up, transport, and store.
  • Banner Stands: Vertical stands that hold banners or graphics. They are portable, lightweight, and great for conveying key messages.
  • Modular Displays: Versatile displays that can be customized and reconfigured to fit various booth sizes and layouts. They offer flexibility and scalability.
  • Tabletop Displays: Compact displays designed to sit on a table or counter. They’re ideal for smaller spaces and often include banners, graphics, or portable stands.
  • Tension Fabric Displays: Displays with fabric graphics stretched over a lightweight frame, creating a seamless and visually appealing look.
  • Island Exhibits: Larger, freestanding displays often designed for island booth layouts. They offer a prominent and spacious presentation area.
  • Hanging Displays: Suspended displays or signs that hang from the ceiling, providing visibility from a distance within the trade show venue.
  • Interactive Displays: Displays incorporating technology like touchscreens, tablets, or virtual reality to engage and interact with attendees.
  • Outdoor Displays: Displays designed for outdoor events, often made of weather-resistant materials and equipped to handle varying environmental conditions.
  • Literature Racks and Brochure Holders: Stands or holders for showcasing and organizing promotional materials like brochures, flyers, or catalogs.
  • Counters and Kiosks: Standalone structures used for product demonstrations, discussions, or as reception areas within the booth.
  • Lighting and Accessories: Various lighting options, flooring solutions, display cases, and other accessories to enhance the overall display.

Each type of trade show display serves different purposes and is suitable for varying booth sizes, configurations, and marketing objectives. It’s important to choose the type that aligns with your brand, goals, and the specific trade show you’re attending.

How Easy Is It To Assemble And Disassemble The Displays?

At Tiger Expo, we design our displays with ease of assembly and disassembly in mind to ensure a seamless experience for our customers. Our goal is to make the process as straightforward and efficient as possible, allowing you to focus more on showcasing your brand and less on setup logistics.

 

The assembly and disassembly of our portable trade show displays are designed to be user-friendly and do not require any specialized skills or tools. Most displays come with simple instructions or a user manual that outlines step-by-step procedures for setup. Additionally, our displays are typically equipped with features such as snap-lock or quick-release mechanisms, allowing for hassle-free and swift assembly without compromising on stability.

When it’s time to disassemble the display, the process is designed to be just as effortless. Components are engineered for easy breakdown, enabling you to pack and transport the display with ease. This not only saves time but also ensures that you can efficiently move from one event to another.

Should you ever have any questions or encounter any challenges during assembly or disassembly, our dedicated customer support team is available to assist you. We are committed to providing the guidance and support needed to make the setup and teardown of our displays a smooth and efficient experience.

In summary, our trade show displays are crafted to offer a user-friendly assembly and disassembly process, empowering you to focus on making a remarkable impression at your events.

Do You Provide Setup Instructions?

Yes, at Tiger Expo, we provide comprehensive setup instructions with each trade show display we offer. These setup instructions are clear, detailed, and designed to guide you through the assembly process step by step. Our aim is to make setting up your display as effortless as possible, even if you’re doing it for the first time.

Our commitment is to provide a seamless experience, we are dedicated to ensuring your display is presented in the best possible way. Your success and satisfaction are our top priorities, and we are here to assist you throughout the entire process to make your trade show experience a success.

Can You Walk Me Through The Different Design Options Available For The Displays?

Absolutely! Tailoring the design of your trade show display to your specific needs and preferences is key to creating an impactful and successful showcase. Our dedicated sales representatives are here to assist you in exploring and understanding the diverse design options available, ensuring that the display aligns seamlessly with your branding objectives and the message you wish to convey.

Whether you’re envisioning a vibrant and eye-catching pop-up display, an interactive and engaging setup, or a sleek and modern tension fabric display, our team is well-equipped to guide you through the entire process. We’re committed to providing a personalized experience that caters to your unique requirements, helping you choose the perfect design that resonates with your target audience and makes a lasting impression at trade shows.

Are There Any New Or Innovative Products In Your Range That Could Enhance Our Booth's Visibility?

Absolutely! At Tiger Expo, we are continuously innovating and adding new, cutting-edge products to our range to enhance booth visibility and help you stand out at trade shows. Here are some of our innovative offerings that can elevate your booth’s impact:

LED Backlit Displays:

Utilize energy-efficient LED lighting to highlight and illuminate your graphics, making your display visually captivating and enhancing visibility in any lighting conditions.

Custom Shaped Displays:

Create a unique and memorable presence with custom-shaped displays that align with your brand’s aesthetics and messaging, ensuring your booth stands out in a crowd.

Modular Displays:

Utilize modular panels that allow for quick and easy reconfiguration of your booth’s layout, enhancing versatility and adaptability to different event spaces.

These innovative products are designed to enhance your booth’s visibility, engage your audience, and leave a lasting impression. Our team is here to discuss these options in detail and help you choose the solutions that best align with your branding objectives and trade show goals. Let’s work together to make your booth a showstopper at your next event!

02. PAYMENT INFORMATION
Why Won’t My Payment Go Through?

Occasionally, a payment may not go through due to various reasons. At Tiger Expo, we understand that this can be frustrating, and we’re here to assist you. Possible reasons for a payment not processing could include an incorrect payment method, insufficient funds, a declined transaction by the payment provider, inaccurate payment details, or potential security measures in place to protect against fraud. Rest assured, our customer support team is available to help resolve any payment-related issues swiftly and ensure a smooth transaction process for your order.

Is Buying On-Line Safe?

Yes, buying online can be safe, provided you follow certain precautions and shop from reputable and secure websites. Here are some tips to ensure a safe online shopping experience:

  1. Shop from Reputable Websites: Stick to well-known, trusted websites and online retailers. Look for websites with secure payment gateways and positive customer reviews.

  2. Check for Secure Connection: Ensure that the website has a secure connection by looking for “https://” in the URL and a padlock symbol in the address bar. This indicates that the connection is encrypted.

  3. Use Strong Passwords: Create strong, unique passwords for your online accounts and avoid using the same password for multiple sites. Change passwords regularly.

  4. Be Cautious with Personal Information: Only provide necessary personal information during the checkout process. Avoid sharing excessive details that are not required for the transaction.

  5. Use Trusted Payment Methods: Use secure payment methods like credit cards or trusted payment gateways. Avoid using public Wi-Fi for financial transactions.

  6. Review Purchase Details: Double-check the product details, quantity, price, shipping costs, and total before confirming your order to avoid any surprises.

  7. Read Return and Refund Policies: Understand the return, refund, and exchange policies of the website before making a purchase. Ensure they align with your preferences.

  8. Keep Records of Transactions: Save email confirmations, receipts, and order details. They are essential for tracking your purchases and addressing any issues.

  9. Update Software and Antivirus: Keep your device’s operating system, antivirus, and anti-malware software up to date to protect against potential threats.

  10. Beware of Phishing Attempts: Be cautious of suspicious emails, links, or communications asking for personal information. Avoid clicking on unknown links or providing sensitive data.

  11. Monitor Your Accounts: Regularly monitor your bank and credit card statements to ensure there are no unauthorized transactions.

  12. Trust Your Instincts: If a deal seems too good to be true, it probably is. Trust your instincts and exercise caution.

Following these guidelines will help you have a safe and secure online shopping experience. If you’re unsure about a particular website or transaction, it’s best to err on the side of caution and choose a different, more reputable option.

What Payment Methods Are Accepted?

The accepted payment methods can vary. We are an Online store so normally we accept Credit Cards, Bank transfers, or ACH

However, generally accepted payment methods for online purchases often include:

It’s important to verify the accepted payment methods during the checkout process or by directly contacting Tiger Expo’s customer support. We will provide you with detailed information about the payment options available for making a purchase of one of our trade show displays or related products.

03. ORDERS

How do I place an Order?
  1. Visit the Website: Start by visiting the official website of Tiger Expo 

  2. Browse Products: Navigate the website to browse the available trade show display products. You’ll typically find a “Products” or “Shop” section where you can view the different display options.

  3. Select Your Product: Choose the trade show display that suits your needs. Click on the product to view detailed specifications, images, pricing, and customization options.

  4. Customize if Needed: If customization options are available, tailor the product to your preferences, such as selecting the size, color, or additional features you require.

  5. Add to Cart: Once you’ve finalized your selection, click on “Add to Cart”. The product will be added to your virtual shopping cart.

  6. Review Your Cart: Navigate to your shopping cart, which typically appears as an icon or link at the top of the page. Review the items in your cart to ensure they are correct.

  7. Proceed to Checkout: Click on the “Proceed to Checkout” or a similar button. You’ll be directed to a page where you’ll need to enter your shipping and payment information.

  8. Enter Shipping Details: Provide your shipping address and any specific delivery instructions if needed.

  9. Select Payment Method: Choose your preferred payment method (credit card, PayPal, etc.) and enter the required payment information. or use our get quote option.

  10. Place Order: Confirm the order details, review the total cost, and then click on “Place Order” or a similar button to complete the transaction.

  11. Confirmation and Receipt: After placing the order, you’ll receive an order confirmation via email, including a receipt and details of your purchase.

If you encounter any difficulties during the online ordering process, contact our customerr support to seek assistance.

Please note that the steps and the specific features on the website may have changed since the last update, visit  Tiger Expo website and follow the current ordering process for the most accurate and up-to-date information.

Do You Ship Internationally?

Tiger Expo takes pride in its global reach, providing international shipping services to cater to clients worldwide. Our efficient logistics and partnerships with reputable carriers ensure a seamless process for shipping our portable trade show displays to diverse destinations. Tiger Expo is committed to delivering our innovative solutions to your doorstep, making your trade show experience a success no matter where your business takes you.

The ability to ship products internationally may vary based on the shipping policies, shipping partners, and the destination country’s regulations. It’s advisable to reach out if you are interested in more accurate and up-to-date information regarding shipping to international destinations

Who should I to contact if I have any queries?

If you have any queries related to trade show displays, placing an order, product details, customization options, or any other inquiries, it’s best to contact the customer support team of Tiger Expo. Here’s how you can reach out for assistance:

  1. Customer Support on Website: Visit the official website of Tiger Expo. Look for a “Contact Us,” “Support,” or “Customer Service” section on our website. You’ll find contact information such as phone numbers, or contact forms.

  2. Phone Support: Call Tiger Expo customer support phone number to speak directly with a representative. 

  3. Contact Form: Fill out any available contact form on the website with your inquiry. Make sure to provide accurate contact information so they can respond to your query.

When reaching out for assistance, be clear and concise about your query, providing all necessary details to help the customer support team assist you effectively. We are here to provide the information you need, guide you through the ordering process, and address any concerns you may have.

How Do You Handle Shipping And Logistics For Larger Displays Or Multiple Units?

At Tiger Expo, we understand the importance of efficient shipping and logistics, especially for larger displays or multiple units. We have a streamlined process in place to ensure your trade show displays reach their destination securely and on time.

For larger displays or multiple units, we work closely with reliable and experienced shipping partners who specialize in handling such shipments. Our logistics team coordinates and oversees the entire shipping process, from packaging and labeling to loading and tracking. We ensure that the displays are securely packaged to minimize the risk of damage during transit.

Depending on your location and the size of the shipment, we assess the most appropriate mode of transportation, whether it’s ground freight, air freight, or sea freight. We choose the option that optimizes delivery time, cost, and safety.

Are There Any Package Deals Or Discounts Available For Purchasing Multiple Displays?

Yes, at Tiger Expo, we offer package deals and discounts for customers looking to purchase multiple displays or establish long-term partnerships. We understand the value of fostering ongoing relationships and catering to clients with diverse display needs.

Feel free to reach out to our sales team to discuss your specific requirements, and we’ll be more than happy to explore package options and tailor a solution that suits your budget and trade show goals. Your satisfaction and success are paramount, and we’re dedicated to providing the best value for your investment in trade show displays.

Have more questions or need further assistance? Contact us, and our team will be delighted to assist you!

General

Faqs

What kind of customer support do you offer during the purchasing process and post-sale?
At Tiger Expo, we prioritize providing exceptional customer support throughout the entire purchasing process and beyond the sale. During the purchasing process, our dedicated customer support team is available to assist you with any inquiries, concerns, or assistance you may need. Whether you have questions about our products, need help choosing the right display for your needs, or require assistance with the ordering process, we are here to guide you every step of the way.

Once a purchase is made, our commitment to excellent customer support continues. We offer comprehensive post-sale assistance to ensure your satisfaction and confidence in your investment. If you encounter any issues with your order, need guidance with assembly or usage of the display, or have any concerns about the product, our support team is readily available to address them. We value your experience and are dedicated to resolving any matters promptly and to your satisfaction.

How easy is it to assemble and disassemble the displays?
At Tiger Expo, we design our displays with ease of assembly and disassembly in mind to ensure a seamless experience for our customers. Our goal is to make the process as straightforward and efficient as possible, allowing you to focus more on showcasing your brand and less on setup logistics.

The assembly and disassembly of our portable trade show displays are designed to be user-friendly and do not require any specialized skills or tools. Most displays come with simple instructions or a user manual that outlines step-by-step procedures for setup. Additionally, our displays are typically equipped with features such as snap-lock or quick-release mechanisms, allowing for hassle-free and swift assembly without compromising on stability.

When it’s time to disassemble the display, the process is designed to be just as effortless. Components are engineered for easy breakdown, enabling you to pack and transport the display with ease. This not only saves time but also ensures that you can efficiently move from one event to another.

Should you ever have any questions or encounter any challenges during assembly or disassembly, our dedicated customer support team is available to assist you. We are committed to providing the guidance and support needed to make the setup and teardown of our displays a smooth and efficient experience.

In summary, our trade show displays are crafted to offer a user-friendly assembly and disassembly process, empowering you to focus on making a remarkable impression at your events.

Do you provide setup instructions?
Yes, at Tiger Expo, we provide comprehensive setup instructions with each trade show display we offer. These setup instructions are clear, detailed, and designed to guide you through the assembly process step by step. Our aim is to make setting up your display as effortless as possible, even if you’re doing it for the first time.

Our commitment is to provide a seamless experience, we are dedicated to ensuring your display is presented in the best possible way. Your success and satisfaction are our top priorities, and we are here to assist you throughout the entire process to make your trade show experience a success.

Are there any package deals or discounts available for purchasing multiple displays?
Yes, at Tiger Expo, we offer package deals and discounts for customers looking to purchase multiple displays or establish long-term partnerships. We understand the value of fostering ongoing relationships and catering to clients with diverse display needs.

Feel free to reach out to our sales team to discuss your specific requirements, and we’ll be more than happy to explore package options and tailor a solution that suits your budget and trade show goals. Your satisfaction and success are paramount, and we’re dedicated to providing the best value for your investment in trade show displays.

Are there any new or innovative products in your range that could enhance our booth's visibility?
Absolutely! At Tiger Expo, we are continuously innovating and adding new, cutting-edge products to our range to enhance booth visibility and help you stand out at trade shows. Here are some of our innovative offerings that can elevate your booth’s impact:

LED Backlit Displays:

Utilize energy-efficient LED lighting to highlight and illuminate your graphics, making your display visually captivating and enhancing visibility in any lighting conditions.

Custom Shaped Displays:

Create a unique and memorable presence with custom-shaped displays that align with your brand’s aesthetics and messaging, ensuring your booth stands out in a crowd.

Modular Displays:

Utilize modular panels that allow for quick and easy reconfiguration of your booth’s layout, enhancing versatility and adaptability to different event spaces.

These innovative products are designed to enhance your booth’s visibility, engage your audience, and leave a lasting impression. Our team is here to discuss these options in detail and help you choose the solutions that best align with your branding objectives and trade show goals. Let’s work together to make your booth a showstopper at your next event!

Do you offer any warranties or guarantees on the durability and quality of your products?
Yes, at Tiger Expo, we stand behind the quality and durability of our products. We offer warranties and guarantees to provide our customers with confidence and assurance in their investment. Our commitment is to ensure that you are satisfied with the performance and longevity of our trade show displays.

Warranty and guarantee details may vary based on the specific product, so we recommend reaching out to our sales team or reviewing product-specific documentation to understand the coverage and terms. Typically, our warranties cover manufacturing defects and workmanship to guarantee that the product meets our specified quality standards.

In the unlikely event that you encounter any issues related to manufacturing defects or quality during the warranty period, we are dedicated to addressing and resolving these concerns promptly and efficiently. Our customer support team is readily available to assist you, answer your questions, and guide you through the warranty process.

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