Shipping Information

Live Shipping Rates with UPS

At Tiger Expo, we strive to provide accurate and real-time shipping rates for your convenience. Our website is directly connected to UPS, allowing you to view live shipping rates based on the information you submit, your location, and the items in your cart.

To Be Determined (TBD) Pricing

In some cases, live shipping rates may not be immediately available due to various factors, such as unique product specifications or specific shipping requirements. In such instances, you will see “To Be Determined (TBD)” displayed for the shipping cost during the checkout process.

Billing for TBD Shipping

If you encounter a “To Be Determined (TBD)” shipping cost, rest assured that we will determine the most accurate shipping cost for your order. The shipping cost will either be billed separately after the order is placed, or it will be included in your order confirmation. Our team will ensure that you are informed of the shipping cost and receive accurate billing details for your order.

For any shipping-related inquiries or concerns, feel free to reach out to our dedicated customer support team.

Shipping Methods

At Tiger Expo, we offer a variety of shipping methods to ensure your orders are delivered in a timely and secure manner. We aim to provide flexibility and choice to accommodate your specific needs. Below are the shipping methods we use:

1. Ground Shipping

Our standard shipping option delivers your orders within a reasonable timeframe, ensuring your products arrive safely and securely. Normal turn around times are 3 to 5 days.

2. Expedited Shipping

Need your order sooner? Choose our expedited shipping option for quicker delivery. We prioritize processing and dispatching your order to get it to you as fast as possible.

3. Overnight Shipping

For the most urgent orders, our overnight shipping option guarantees delivery within the next business day. Ideal for last-minute requirements and time-sensitive projects.

4. Freight Shipping

For larger and bulkier items, we utilize freight shipping to ensure safe transport and handling of your products. This method is perfect for substantial orders or items that require special handling.

5. TBD – To Be Determined

In some cases, the shipping cost may not be available through our automated system due to unique product specifications or specific shipping requirements. In such instances, the shipping cost will be displayed as “To Be Determined (TBD).” Rest assured, our team will calculate the most accurate shipping cost for your order and communicate it to you for approval before processing.

Shipping Rates

Shipping rates are calculated based on the shipping method chosen, the weight and dimensions of the package, and the destination address. During the checkout process, you will have the opportunity to review and select the shipping method that best fits your needs.

For any questions regarding our shipping methods or if you require assistance in choosing the right shipping option for your order, please reach out to our dedicated customer support team.