Shipping Policy

Shipping Policy for Portable Trade Show Displays

This Shipping Policy (“Policy”) is established by Tiger Expo, LLC, a company specializing in the sale of portable trade show displays. This Policy outlines the terms and conditions governing shipping, delivery, and related matters for products purchased from our company.

1. Shipping Methods and Carriers:

We offer various shipping methods and carriers for the convenience of our customers. The available options may include standard ground shipping, expedited shipping, and international shipping. The carriers we use may include reputable shipping companies such as FedEx, UPS, DHL, or other reliable carriers.

2. Shipping Timeframes:

• Standard Ground Shipping: Typically, orders shipped via standard ground shipping will be shipped within 10-17 business days from the date of order confirmation. And delivered 5-7 days after the shipping date
• Expedited Shipping: Customers may opt for expedited shipping for faster delivery, and these orders are typically shipped within 5-7 business days from the date of order confirmation. And delivered 5-7 days after the shipping date
• International Shipping: International shipping timeframes may vary based on the destination and local customs procedures. Customers are encouraged to contact our customer service for estimated delivery times.

3. Shipping Charges:

Shipping charges are calculated based on the shipping method selected, the destination, and the weight and dimensions of the package. Customers will be provided with the shipping charges at the time of checkout. Any applicable customs duties, taxes, or fees for international shipments are the responsibility of the customer.

4. Order Processing Time:

Orders are typically processed and prepared for shipment within 1-2 business days from the date of order confirmation. Order processing may be delayed during peak seasons or due to unforeseen circumstances.

5. Order Tracking:

Once an order is shipped, customers will receive a shipping confirmation email containing tracking information. Customers can track their orders using the provided tracking number through the carrier’s website.

6. Shipping Address:

Customers are responsible for providing accurate and complete shipping addresses at the time of purchase. Any additional fees incurred due to incorrect or incomplete addresses will be the responsibility of the customer.

7. Shipping Restrictions:

Some products may have shipping restrictions based on size, weight, or destination. Customers will be notified of any such restrictions at the time of purchase.

8. Lost or Damaged Shipments:

In the event of a lost or damaged shipment, customers should contact our customer service within 48 hours of delivery for further assistance and resolution.

We shall not be held liable for any damage caused from delays or a lost or damage shipment.

We disclaim liability for damages arising from inconveniences, loss of product use, loss of time, loss of profits, loss of business opportunities, loss of goodwill, interference with business relationships, or any other form of commercial loss, even if we have been advised of the possibility of such damages.

By placing an order with Tiger Expo LLC, the customer agrees to the terms and conditions outlined in this Shipping Policy. This Policy is subject to change without prior notice, and customers are encouraged to review it periodically for updates.

For inquiries or further assistance regarding our shipping policy, please contact our customer service team at +1 305 999-7440